Management, compliance and sign-off sit in Australia. Delivery runs across a follow-the-sun team in seven countries — which is how we offer support hours a small provider cannot.
Not freelancers. Not virtual assistants. We build the systems, and the same team can operate them for you — accountants, administrators, lawyers and engineers working inside your organisation like an internal department.
Four practices — Legal, Accounting & Advisory, I.T. and Administration — each led by a qualified principal. Audit trails, encrypted credentials, two-factor authentication and nightly backups are standard.
One accountable supplier: the people who wrote the software answer the phone. Capacity that flexes when a busy season or migration hits, without you having to hire.
Every capability is delivered by our own people across four practices, backed by the platforms we build in-house. Engage a single service — or hand over an entire back office.
Board packs, agendas, minutes and action plans, transcription, entity registrations and new entity set-up, charity PAF & DGR set-up — automated where possible, human-checked always.
Registry and member records, bookkeeping, SMSF administration and reconciliation to Xero or MYOB, dues and invoicing runs, file management and digitisation. Day-to-day operations, run properly.
A complete IT function — ticketed helpdesk, infrastructure, cyber security, hardware, VoIP/PBX, managed services, change management and project delivery.
Custom software, internal tools, workflow automation and private A.I. deployments — including our BizGPT assistant. Built by our in-house development team, deployed with governance.
Brand systems, investor decks, board reports, financial collateral, websites and product interfaces. Studio-grade design, on retainer.
We review your brand and message, build online and offline assets — websites, email, graphic design, flyers, social posting — and keep content current across your brands.
Strategic planning and change management, A.I. change management, financial services, education & training, capital funding, M&A — and remote management right up to CEO level.
We work best where the stakes are high — where board minutes get audited, capital moves in seconds, and reputation is measured in decades. Membership organisations and finance are where we do our best work.
We inspect your current back office and your data before anyone commits — people, processes, tools and records — and quote a fixed price against what is actually there.
We configure the operating system with you — team structure, platform settings, chart of accounts, permissions and branding — as settings, not custom code.
A dedicated migration manager and project manager move your records over a defined window. Administrators first, then teams, then everyone else — with training and a support desk.
We hold the outcome. Your first live cycle runs with our team beside yours, and the same people keep operating and improving the system afterwards.
We operate on the software we build. Our platforms run live organisations today, with real money moving through them — and the people behind them answer the phone.
A complete administration platform for Masonic jurisdictions: membership, governance, dues, invoicing, payments and full double-entry accounting for Grand Lodge, districts and lodges — with self-service for every member.
Secure, in-house A.I. that works from your own private data — built into every Masons View portal, and available on your website as BizBOTS: chatbots that answer from your documents with no scripting of questions and answers.
A.I. meeting transcription that does more than take minutes. Echo links your transcripts to your private company data, so every meeting can be queried and turned into the documents that follow it.
Administration Autopilot Pty Ltd is an Australian group of over 100 people across seven countries, structured as four practices with a qualified principal accountable for each. We build our own platforms, and we can run part or all of your back office on them — under one accountable engagement.
Management, compliance and sign-off sit in Australia; delivery runs follow-the-sun. We do not sell software on its own. We do not sell hours. We sell outcomes.
Systems junkies and lovers of all things tech — a team of champions who lean on each other’s skills to keep improving our systems and the systems our clients run.
Entrepreneur across education, governance, software and A.I.
Boyd is a versatile entrepreneur with a diverse range of business interests. His experience includes using A.I. tools to create educational resources, management systems and data solutions, and he excels in corporate governance and compliance auditing, ensuring organisations meet regulatory standards.
With a strong background in software development, he leads effective change management across systems. Boyd holds qualifications in education, digital education, management, change management and law, and has managed large-scale corporations valued at over $100 million.
Runs day-to-day operations across our teams and clients.
Jared brings more than 15 years of experience building support systems and leading support teams across more than 15 industries, including SaaS, training and education, and financial services.
As General Manager he oversees day-to-day operations across our administration specialists, making sure issues are resolved quickly and workflows keep improving. He also works closely with clients to strengthen their internal support systems, so both our team and theirs run smoothly.
Our I.T. expert across infrastructure, support and cyber security.
30+ years systemising administration and leading teams.
With over 30 years of experience, Julie has mastered systemising administration and managing diverse teams. Her hands-on knowledge of financial, accounting and project management tools keeps operations running smoothly and efficiently.
Julie consistently identifies areas for improvement, implements best practice and uses technology to optimise workflows, setting high standards in administrative management and operational efficiency.
Leads development of our platforms, including Masons View.
Special projects across our finance systems and BizGPT models.
Leads workflow design across our global and Australian teams.
Sri guides both our global and Australian teams, specialising in innovative workflows that lift team performance and operational efficiency. Her expertise extends to data analysis and continuous improvement, so our processes keep evolving.
Sri also leads recruitment and training, building and nurturing a talented workforce that delivers outstanding results for our clients.
Turns raw client data into reliable, actionable insight.
Januth is our dedicated data management and processing specialist. He works closely with each client to identify and process essential data accurately, so our work is grounded in reliable information.
His expertise lies in turning raw data into actionable insight through comprehensive reports and detailed analysis — a meticulous approach that supports informed decision-making for our clients.
Anything else? Start a brief or call us — we would rather answer it properly.
Generally not for regular support work — our day-to-day work is remote. We do hold alignment meetings on site for larger scopes of work, and we can attend strategic meetings and run training and presentations on site.
Every client is different and needs different effort, even for the same tasks, so we run a scoping program to set costs and resources for each engagement. Platforms such as Masons View are licensed annually and priced against the size and shape of your organisation.
Remote scoping is free of charge. Costs only apply if we are asked to attend on site. For platform migrations we run a data assessment and give a fixed quote, credited in full if you proceed.
We offer fixed-term contracts of varying length to suit each client, with trial periods and periodic reviews built in to keep us on track against milestones and targets.
Yes. Every new client starts with a trial period and review. The length depends on the type of work involved.
Yes — business planning, new business set-ups, marketing and design, mergers and acquisitions, and training.
We start with a systems review. Many systems are kept; others are replaced where something more efficient will save you time or cost. We work with the major accounting, CRM, project management and data platforms, including Xero and MYOB.
Yes. We can provide management services right up to CEO level.
Our management team is in Australia. Our support team works from Australia and from other countries — seven in all — which is how we cover the hours a small team cannot.
Most of your data stays on your existing infrastructure. Anything we host is stored in Australia on secure AWS and Azure servers by default, and hosting location can be set to suit your data-residency requirements.
Unlike ordinary transcription tools, Echo lets you query transcripts against anything in your data catalogue and organise them into folders for analysis and summaries — so recordings become useful across the business, not just for minutes.
BizBOTS draw their answers from the bots you build in your BizGPT account and choose to share publicly. Build as many as you need — for example one per page of your website — each referencing specific data for accurate answers.
A senior team member will respond within one business day. Remote scoping is free of charge, and every conversation is confidential.
